Shipping and Returns

Thank you for visiting and shopping with us. 

Shipping policy:

We offering tracked delivery for all Uk orders. 

Royal Mail Tracker Standard Delivery (2-3 Days) £4.80.

European Delivery

We offering traked delivery for all European orders.

Countries included: Austria, Belgium, Bulgaria, Croatia, Denmark, France, Germany, Greece, Irland, Italy, Malta, Netherlands, Poland, Romania, Sweden, Switzerland.

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  • Standard delivery on al orders over £100 - £5

  • Order between £1-40, within 5-10 Working Days - £10

  • Order between £40 - 100, within 5-10 Working Days - £8.50.

Rest of the World.

We offering tracked delivery for all non European orders.

  • FREE standard delivery on all over £200 - 10-12 Working Days,

  • Orders below £200 is £20  , within 10-12 Working Days

Jimi-So is not responsible for any customs and taxes applied to your order. All Fees imposed during or after shipping are the responsability of the customer( tarifs, taxes etc.)

Working days:

Monday to Friday.

Excluding Bank Holidays

Returns Policy

We have a 14 day return policy, which you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, unopened and in the original packaging. You  will also need proof of purchase.

To start a return , you can contact us as. Items sent back to us without first requesting a return will not be accepted.

Damages and issues.

Please inspect your order upon reception and contact us and send photos immediately if the item is defective, damaged or if you receive  the wrong item, so that we can calculate the issue and make it right.

 

Exeptions non returnable items

We cannot accept returns on sale items.

 

Refunds

We will notif you once we`ve recived and inspected your return, and let you know if the refound was approved or not. Is is approved , you will be automatically refunded on your original payment method. Please remember it can take same time for band or credit card company to process the refond.

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